How do I cancel my Lucky Voice subscription?Updated 8 months ago

If you created your account via our website:

• Log into your account, click 'My Account' in the top right (if using a mobile device, there will be a person icon in the bottom left instead of 'My Account')
• Click on the 'My membership' button in the bottom left of the menu
• Click the 'Cancel subscription' button in the bottom right of the menu
• Choose to accept our £4.99 offer or continue with the cancellation
• Choose whether you would like to opt into our newsletter
• Your subscription is now cancelled and you will receive a confirmation email of this

• You have already cancelled the membership
• You have signed up for it using different email address, please try logging in with another email address

If you created your account via the Lucky Voice App:

• Access Settings on your Apple device
• At the top of settings, tap on your name
• Tap Subscriptions 
• Tap Lucky Voice subscription - then 'Cancel subscription'
• Then click 'Confirm'
• The subscription will no longer be highlighted, meaning it is cancelled